Operations Assistant
The Cross Church - Wylie
Operations Assistant
Part Time • The Cross Church - Wylie
Responsive recruiter
Role Overview
The Operations Assistant provides flexible administrative and operational support to help ensure the day-to-day functions of The Cross Church are carried out with excellence. This position supports a variety of office projects and administrative needs, assists the Accounting Office with routine financial processes, and helps provide a welcoming and hospitable environment through scheduled Café hours and other hospitality responsibilities.
This role requires someone who is highly organized, dependable, detail-oriented, trustworthy, and willing to serve wherever needed. The Operations Assistant will regularly balance different types of responsibilities and should be comfortable shifting between administrative projects, accounting support, hospitality, and other operational needs.
Because this position may have access to financial, giving, personnel, and other sensitive information, a high level of discretion, sound judgment, and confidentiality is essential.
The ideal candidate demonstrates a servant-hearted attitude, strong interpersonal skills, attention to detail, initiative, and a commitment to excellence while contributing to The Cross Church’s high-performance culture and mission to “Spread God’s Fame by Making Disciples of All People.”
The Operations Assistant reports to the Executive Operations and Program Manager.
Classification
Part-time, non-exempt; less than 30 hours per week
Schedule
The regular work schedule will be established based on operational, and ministry needs and will generally include a combination of:
- Weekday office hours
- Scheduled Café hours
- Occasional Wednesday evening or weekend responsibilities associated with ministry events, meetings, or special projects
Total scheduled hours will generally be less than 30 hours per week. The specific schedule may vary from week to week based on ministry and operational needs. Any additional hours must be approved in advance by the supervisor.
Responsibilities and Expectations
· Provide administrative support for day-to-day church operations and special projects as assigned.
· Assist with office projects that may include research, data entry, document preparation, organization, correspondence, and project coordination.
· Assist with copying, scanning, filing, record organization, and other general administrative responsibilities.
· Assist with routine accounting and bookkeeping processes within the scope of the position.
· Assist with processing invoices, receipts, reimbursements, purchase documentation, and other financial records.
· Enter financial and transaction information accurately into appropriate systems.
· Maintain strict confidentiality regarding financial, giving, payroll, personnel, and other sensitive information.
· Assist the receptionist from time to time by answering incoming telephone calls, greeting guests and vendors in a friendly and professional manner.
· Monitor the reception area and help ensure it remains organized, welcoming, and presentable.
· Receive, sort, and distribute incoming mail and deliveries.
· Assist with maintaining organized office supplies, and shared workspaces.
· Help prepare materials and resources for ministry initiatives, meetings, events, and special projects.
· Coordinate with staff members and ministry departments to complete assigned projects accurately and on time.
· Assist with outgoing mail, packages, correspondence, and other administrative needs.
· Anticipate needs, identify opportunities to help, and take appropriate initiative within the scope of assigned responsibilities.
· Work scheduled hours in the Café, providing friendly and attentive service to staff, members, guests, and ministry partners.
· Prepare and serve coffee, beverages, food items, and other refreshments in accordance with established procedures.
· Operate Café point-of-sale and payment systems accurately, as applicable.
· Assist with opening, closing, stocking, cleaning, and other routine Café responsibilities.
· Help maintain Café inventory and communicate supply needs in a timely manner.
· Maintain clean, organized, welcoming, and presentable Café and hospitality areas.
· Assist with hospitality for meetings, interviews, staff gatherings, ministry guests, and special events.
· Prepare meeting rooms and hospitality areas, including coffee, beverages, refreshments, and meals as requested.
· Assist with setup and cleanup associated with meetings, staff functions, and church activities.
· Demonstrate warmth and hospitality and look for opportunities to help people feel welcomed and valued.
· Work collaboratively with staff across departments and demonstrate flexibility when priorities or ministry needs change.
· Demonstrate good stewardship of church resources, equipment, facilities, and information.
· Perform other duties as assigned.
Qualifications, Experience and Critical Skills
· Agreement with The Cross Church’s statement of faith and mission to “Spread God’s Fame by Making Disciples of All People.”
· Committed to biblical Christian principles and teachings both professionally and personally.
· Established pattern of Bible study and prayer.
· Membership at The Cross Church is required.
· Previous administrative, office, accounting support, hospitality, retail, or related experience preferred.
· Strong organizational skills with excellent attention to detail, accuracy, and follow-through.
· Ability to manage multiple assignments and changing priorities while meeting deadlines.
· Basic understanding of accounting or bookkeeping processes preferred.
· Ability to accurately handle financial information, transactions, documentation, and basic mathematical calculations.
· Competency with computer and web-based technology, including Microsoft Office applications, with the ability to learn church, accounting, point-of-sale, and administrative systems.
· Strong written and verbal communication skills with the ability to interact professionally and graciously with staff, members, guests, vendors, and ministry partners.
· Ability to exercise sound judgment, discretion, sensitivity, and confidentiality.
· Proactive, self-motivated, dependable, flexible, and solution-oriented, with a willingness to take ownership of assigned responsibilities.
· Ability to work independently while also contributing effectively in a collaborative team environment.
· Willingness to perform a wide variety of tasks and serve where needed to support church operations.
· Ability to remain organized, accurate, and gracious during busy ministry and event seasons.
· Ability to perform the essential functions of the position, with or without reasonable accommodation.
· Successful completion of required background screening.
For over 150 years, The Cross Church has been impacting Wylie, surrounding communities and places around the world. We began in 1870 when a small group of rural residents started a church. Since then, we seek to be a people that shares God's Love, serves one another, and removes barriers to help people see Jesus more clearly. The Cross Church welcomes all to join our weekend gatherings. Our diverse services and ministries aim to introduce people to Jesus and to be a place that offers hope, spiritual growth and belonging. Messages each week are based on the infallible Word of God with real life application. Watch a message or two online to hear our pastor's teaching style. The Cross Church offers Christ-centered, high energy, age-appropriate, and fun weekend and weekday worship experiences for the next generation, ages birth through 12th grade. Growth Groups gather weekly for Bible study, encouragement, and community. Members are encouraged and equipped to serve out of their gifting and calling. In partnership with our community, missionaries, and missions’ organizations we meet physical and spiritual needs to the glory of God and the good of people. We sincerely thank you for taking a Closer Look at The Cross Church, and we look forward to meeting you. If we can answer any questions or help connect you to our ministries and people, email us at info@thecross.com.
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